All Bookings are only confirmed with a 50% deposit. You will be forwarded a Deposit receipt confirming all your accommodation details & advising the date for your final payment.
For Non Peak Times – 30 days notice of cancellation is required for a deposit refund. There is a $50 per unit cancellation charge.
For Peak Times – deposits are not refundable, unless Jaspers Apartments can be re-booked for the period.
For Group Bookings –60 days notice of cancellation is required for a deposit refund. There is a $200 cancellation charge.
For Non Peak Times – 30 days prior to accommodation date.
Peak Times – 60 days prior to accommodation date.
Schoolies – 60 days prior to accommodation date.
Group Bookings – 60 days prior to accommodation date.
For Peak Times – $1000 per unit will be pre-authorised against a credit card number. This is credited back after 10 days following the cleaners & security report.
For Non Peak Time – $500 per unit will be pre-authorised against a credit card number. This is credited back after 10 days following the cleaners & security report.
Group Bookings – $4000 will be pre-authorised against a credit card number. This is credited back after 10 days following the cleaners & security report.
By proceeding with your booking you agree to Jaspers Apartments Terms & Conditions and to the pre-authorisation of your credit card held against any damages or security issues without exception.
General Terms & Conditions:
Jaspers Apartments or any part hereof, shall not be used for any purposes, other than exclusively for residential accommodation. No more than the number of persons per unit listed below are to be accommodated.
2 Bedroom – 4 Persons
3 Bedroom – 6 Persons
Should this condition be breached the premises must be immediately vacated and the extra person paid for.
Enjoy Jaspers Apartments, however please be respectful of our neighbours.
For the comfort of neighbours no noise should be audible outside the property after 9.00pm and before 7.30am. Additionally if the police or security are called or your group is warned for noise more than once your bond will be forfeited and you will be evicted.
Please put all the outside/garden furniture back where it was originally located.
If you are eating in the Cabana, please ensure that all your crockery, cutlery & glasses are put back in each unit where they belong.
Your unit has a washing machine. You also have a drying rack in your Apartment.
There are hanging lines on the side and at the back of Jaspers Apartments.
Please ensure that the gas is turned off, when you have finished using the barbecue.
The barbecue must be cleaned before you leave Jaspers Apartments. Cleaning products are kept below the barbecue.
Inside Your Unit:
Do not make any changes to the set-up of the TV; this includes changing any of the cables or the settings on the remotes.
There is a $100 charge if the TV is not working when you leave Jaspers Apartments.
Jaspers Apartments is a NON-SMOKING complex. If you smoke outside the units, please don’t drop your butts in the garden or cabana.
There are two types of garbage bins.
The Yellow Lidded Bins is the recycling bin and collected every fortnight. See the red folder in your unit for the dates for the recycling collections.
The Red Lidded Bins is the ordinary waste bin and is collected every week.
The Bins are collected every Monday from 6.00am – 2.00pm. Please ensure that the bins are put out the night before.
Breakages and Damage:
All Breakages and Damage to the units must be reported immediately. The repair will be charge to your bond.
Any excessive cleaning, cleaning of carpets or rubbish removal will be charged to your bond.
We are pet friendly, however this is only by prior agreement with us, we generally only take one dog per guest and don’t take pets during peak seasons, ie long weekends.
Please bring all your pet bedding & pet bowls.
There is a $20 per dog per night charge.
Please ensure your pets do not sleep on the outside furniture.
Your security deposit will also cover your pet.
Any damage caused to the garden or property, including cleaning costs re odours caused by your pets will be charged to your security deposit.
Front Door Keys:
Please look after the front door key, the following apply:
if you lose your key a locksmith will have to be called to open the door. The cost will be directly charged to yourself.